Ontarians with Disability Act

Are you aware of the Accessibility for Ontarians with Disability Act?
Will you and your staff be trained to comply with the Customer Service Standards under this Act by January 1, 2012?
There is still time to register for our Spring Workshops.
Introducing the AODA: How to Comply with the Accessible Customer Service Standards
This one hour session is designed for Business Owners & Managers. We will review the Accessibility for Ontarians with Disabilities Act & will walk you through the steps of compliance. Examples of Customer Service Policies and ‘Next Steps’ will inform you on your responsibilities to be compliant by January 1, 2012.*
Date: Wednesday, April 13th from 4-5 p.m. (Pre-register by April 8)
Cost: $20.00 per person (Southern Georgian Bay Chamber of Commerce Members’ special price)
* This is an AODA & Accessible Customer Service Standard overview and is not a compliance session.

AODA Customer Service Compliance Session

This two hour session is designed for decision makers, staff, and volunteers and serves as Accessible Customer Service Compliance Training under the AODA. Participants will become more aware of disabilities, barriers, & will learn how to communicate with people with disabilities.

Date: Tuesday, April 19th from 1-3 p.m. (Pre-register by April 15)

Cost: $30.00 per person (Southern Georgian Bay Chamber of Commerce Members’ special price)

Pre-registration required for all workshops. Minimum of 4 participants.
Workshops will be held in the Boardroom at 850 Hartman Drive, Midland

Please call 737-3263 ext. 226



Independent Living Services exists to provide support and services to people with physical disabilities or limitations in Simcoe County, to assist them to lead dignified, productive and independent lives. "Opening Doors & Minds” is our commitment to work with the community to increase opportunities for participation, making Simcoe County a welcoming place for all citizens. For over 30 years, ILS has “opened minds” in Simcoe County. Our experienced & enthusiastic facilitators offer informative & interactive presentations that facilitate AODA compliance.